NYC-Based Agency

Where Passion for Customer Experience Meets Expertise

STUDIO217 is a NYC-based agency that helps brands deliver exceptional customer experiences, build AI-powered tools, and scale their customer base.

Three disciplines.
One integrated approach.

01

CX Consulting

We audit and redesign your customer experience end-to-end - service quality, loyalty programs, satisfaction tracking, and every touchpoint in between.

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02

AI Innovation

We build AI-powered tools tailored to your workflows - automating the repetitive, surfacing the important, and making every person on your team more effective.

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03

Growth

We generate the ideas that solve real business problems and scale customer bases - brand positioning, growth strategy, and the creative thinking that turns potential into traction.

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From kickoff
to live — in weeks,
not months.

We move fast without cutting corners. Every engagement starts with deep listening and ends with something that actually works.

Step 01

We listen first

We map your workflows, pain points, and customer journey before writing a single line of strategy or code.

Step 02

We build it fast

Custom solutions built for your business - not templates, not generic tools, not a chatbot slapped on your website.

Step 03

You ship. We stay.

We handle updates, monitoring, and improvements so your team can focus on what they do best.

They came in as consultants and left having built us an AI tool we use every single day. That's the difference.
STUDIO217 Client

Built for
every industry.

From retail to hospitality — if your business runs on customer relationships, we can help.

01
Retail &
E-commerce

Turn one-time shoppers into loyal regulars. We build retention programs and service experiences that keep customers coming back.

02
Travel &
Hospitality

Guest satisfaction is everything in this industry. We help hotels, agencies, and airlines deliver experiences worth talking about.

03
Financial &
Professional Services

Client trust is your product. We help firms build the service standards and loyalty systems that justify premium pricing.

04
Tech
& SaaS

Churn is a customer experience problem. We diagnose it, fix onboarding, and design touchpoints that turn users into advocates.

Get in touch

Ready to build
something great?

Whether it's strategy, technology, or growth — let's solve it together.

hello@studio217.ai